Privacy & Refund Policy – Blueoleg

At Blueoleg, we respect your privacy and strive to provide transparent policies regarding your data and payments.

1. Information We Collect

• Name, Email, Phone Number
• Payment information (handled securely by Razorpay)
• Usage data such as device/IP/browser

2. How We Use Your Information

• To register you for the webinar
• To send access links, reminders, and updates
• To send you marketing offers, newsletters, and promotional content via Email and SMS/WhatsApp
• To improve our services
• To provide customer support

3. Third-Party Services & Cookies

• Google Analytics: We use Google Analytics to understand website traffic and user behavior. This tool collects anonymous usage data.
• Google reCAPTCHA: This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
• Cookies: We use cookies to enhance your browsing experience.

4. Payment Security

• Payments are processed by Razorpay using secure encryption.
• Blueoleg does not store your credit/debit card details.

5. Sharing of Information

We do not sell your data. We may share your info only with:

• Service providers (Razorpay, email/SMS tools)
• Legal authorities if required by law

6. Data Protection

We use secure servers and encryption to protect your data.

7. Your Rights

You may request:

• Correction of your data
• Deletion of your data
• Information on how your data is used

Refund & Cancellation Policy

8. No Refund Policy

Since webinar access links and learning content are digital, Blueoleg does not offer refunds once payment is completed.

9. Cancellation

• If you cannot attend, replacement is allowed (new participant details must be shared before the event).
• Blueoleg may cancel or reschedule the webinar due to unavoidable reasons.

10. Technical Issues

• Blueoleg is not responsible for attendee-side network problems.
• If a platform issue occurs on our side, we will reschedule at no extra cost.

11. Contact & Payment Issues

For privacy concerns or payment-related problems, contact:
📧 base.blueoleg@gmail.com