Privacy & Refund Policy – Blueoleg
At Blueoleg, we respect your privacy and strive to provide transparent policies regarding your data and payments.
1. Information We Collect
- Name, Email, Phone Number
- Payment information (handled securely by Razorpay)
- Usage data such as device/IP/browser
2. How We Use Your Information
- To register you for the webinar
- To send access links, reminders, and updates
- To send you marketing offers, newsletters, and promotional content via Email and SMS/WhatsApp
- To improve our services
- To provide customer support
3. Third-Party Services & Cookies
- Google Analytics: We use Google Analytics to understand website traffic and user behavior. This tool collects anonymous usage data.
- Google reCAPTCHA: This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
- Cookies: We use cookies to enhance your browsing experience.
4. Payment Security
- Payments are processed by Razorpay using secure encryption.
- Blueoleg does not store your credit/debit card details.
5. Sharing of Information
We do not sell your data. We may share your info only with:
- Service providers (Razorpay, email/SMS tools)
- Legal authorities if required by law
6. Data Protection
We use secure servers and encryption to protect your data.
7. Your Rights
You may request:
- Correction of your data
- Deletion of your data
- Information on how your data is used
Refund & Cancellation Policy
8. No Refund Policy
Since webinar access links and learning content are digital, Blueoleg does not offer refunds once payment is completed.
9. Cancellation
- If you cannot attend, replacement is allowed (new participant details must be shared before the event).
- Blueoleg may cancel or reschedule the webinar due to unavoidable reasons.
10. Technical Issues
- Blueoleg is not responsible for attendee-side network problems.
- If a platform issue occurs on our side, we will reschedule at no extra cost.
11. Contact & Payment Issues
For privacy concerns or payment-related problems, contact:
📧 base.blueoleg@gmail.com